Privacy Policy

TCGHaulTracker ("we," "us," or "our") operates the TCGHaulTracker service. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using TCGHaulTracker you agree to the practices described here.

Information We Collect

Account information — When you register, we collect your name and email address. This is used to identify your account and deliver processed files to you.

Packing slip data — When you upload a TCGplayer packing slip PDF, we extract and store buyer names, shipping addresses, and order numbers. This data is necessary to generate barcodes and track shipments. Your original PDF is not stored permanently after processing.

Barcode and tracking data — We store the unique barcode identifier assigned to each order and USPS scan events associated with that barcode for up to 45 days after processing.

Usage data — We collect standard server logs including IP addresses, browser type, and pages visited. This is used for security and service improvement only.

Payment information — Payment is processed by Stripe. We do not store credit card numbers or payment details on our servers. We receive and store basic transaction records (plan type, billing date, amount) from Stripe.

How We Use Your Information

• To generate USPS Intelligent Mail Barcodes for your orders
• To deliver your processed PDF via email and make it available in your dashboard
• To pull and display USPS scan events for your shipments
• To send transactional emails (processing complete, processing failed, billing receipts)
• To operate, maintain, and improve the service
• To enforce our Terms of Service and prevent abuse

We do not use your data for advertising. We do not sell, rent, or share your data with third parties except as described in this policy.

Buyer address data is used exclusively for order fulfillment. Shipping addresses extracted from your packing slips are used solely to generate USPS barcodes, validate deliverability, and track shipment status on your behalf. We do not use buyer addresses to contact buyers directly, build marketing lists, conduct outreach, or for any purpose unrelated to fulfilling the specific order from which the address was obtained. This is consistent with the data use obligations applicable to sellers on third-party marketplaces including TCGplayer.

Third-Party Services

USPS — Buyer addresses are submitted to USPS for validation and standardization. Barcode data is registered with USPS under our Mailer ID. USPS scan events are retrieved from USPS Informed Visibility on your behalf.

Stripe — Payment processing. Stripe's privacy policy governs the handling of your payment information. See stripe.com/privacy.

SendGrid — Transactional email delivery. Processed PDFs and notifications are sent via SendGrid.

Render — Cloud hosting provider where TCGHaulTracker runs and data is stored.

Data Retention

We retain your account information for as long as your account is active. Your job and order data is retained until you choose to delete it or close your account — we do not automatically purge your processing history.

USPS scan event data is collected for up to 45 days per shipment, reflecting the IV-MTR tracking window. After that window closes, no new scan events will be added for that piece.

You may request full deletion of your account and associated data at any time by emailing hello@tcghaultracker.com.

Security

All data is transmitted over HTTPS. We use industry-standard security practices to protect your information. However, no system is completely secure — we cannot guarantee the absolute security of your data.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at hello@tcghaultracker.com. We will respond to verified requests within 30 days.

Children's Privacy

TCGHaulTracker is available to users aged 13 and older. Users between 13 and 17 must have parental or guardian consent to use the service, as outlined in our Terms of Service. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately and we will delete it.

Changes to This Policy

We may update this policy from time to time. We'll notify registered users of material changes by email. Continued use of TCGHaulTracker after changes constitutes acceptance of the updated policy.

Contact

Questions about this Privacy Policy? Email us at hello@tcghaultracker.com.