Video Guides
Start with the full walkthrough, or jump straight to the step you need. Each step below plays just its part of the walkthrough.
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Matt walks through how he actually uses TCGHaulTracker: Hauls, uploading packing slips, address checks, split shipments, package labels, tracking links, and the delivery stats on the dashboard. About 18 minutes. Jump to any part below.
One step at a time, each a section of the full walkthrough.
Open a Haul, upload TCGplayer packing slips (or a CSV, or a manual order), and choose your envelope or label format.
Every address is checked with USPS on upload. See how flags like Unconfirmed Unit and Routed to PO Box appear, and which orders get flagged for a package.
When an order is too big for one PWE, split it across tracked envelopes, set what's in each one, and print slips that tell the buyer what to expect.
Choose a box or bubble mailer, signature and insurance options, service, and label format, then buy the USPS label without leaving the Jobs page.
Enter the corrected address, re-check it with USPS, or accept it as-is when that's your only option.
Mark a job mailed, open an order's scan history, save it as a PDF, and share a private tracking link that shows the buyer the scans without their name or address.
Mail-stream value, scan and delivery rates, recent scan events, delivery times by state, silent pieces, and the zone health map.
Reference videos for common questions — useful once you're up and running.
Letter mail tracking works differently from packages. This video explains what each scan event means, why Out for Delivery is the final event, and why some envelopes show fewer scans than others — so you know what to expect and what to tell buyers.
When a buyer says their order hasn't arrived, here's how to check the scan timeline, what each scenario means, and how to use the Message button to draft a response based on actual tracking data — so you're responding with facts instead of guesses.